Welcome to Zee Towing & Storage LLC. These Terms & Conditions (“Terms”) govern your access to and use of our website and the towing and roadside assistance services provided by Zee Towing & Storage LLC (“Company,” “we,” “our,” or “us”). By accessing our website or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Zee Towing & Storage LLC provides towing and roadside assistance services, including but not limited to:

• Emergency towing
• Local and long-distance towing
• Flatbed towing
• Vehicle recovery
• Jump-start services
• Tire changes
• Lockout assistance
• Fuel delivery
• Battery assistance

Service availability may vary depending on location, weather conditions, road accessibility, traffic, equipment availability, and other operational factors.

2. Eligibility

By using our services, you represent that you are at least 18 years old or are legally authorized to request services on behalf of the vehicle owner.

3. Service Requests

When requesting service, you agree to provide accurate information regarding:

• Your name and contact information
• Vehicle make, model, and condition
• Exact service location
• Destination (if towing is requested)
• Any special circumstances affecting the service

Providing inaccurate information may result in delays, additional charges, or cancellation of service.

4. Pricing and Payment

Service charges depend on various factors, including but not limited to:

• Distance traveled
• Vehicle type and size
• Time of service
• Road and weather conditions
• Equipment required
• Additional roadside services

Payment is due upon completion of services unless otherwise agreed in writing. We reserve the right to refuse future services for unpaid balances.

5. Estimated Arrival Times

Estimated arrival times are provided as estimates only. Actual arrival times may be affected by:

• Traffic
• Severe weather
• Road closures
• Emergency calls
• Equipment availability
• Other unforeseen circumstances

Zee Towing & Storage LLC does not guarantee specific response or arrival times.

6. Customer Responsibilities

Customers agree to:

• Remain in a safe location whenever possible.
• Follow all instructions provided by our personnel.
• Remove personal belongings from the vehicle before towing whenever practical.
• Ensure they have the legal authority to request towing or roadside assistance for the vehicle.

7. Vehicle Condition

Customers are responsible for informing Zee Towing & Storage LLC of any existing vehicle damage, mechanical issues, modifications, or special handling requirements before services begin.

We are not responsible for damage resulting from:

• Pre-existing vehicle conditions
• Mechanical failures
• Manufacturer defects
• Improper prior repairs
• Improperly secured aftermarket accessories
• Items left inside the vehicle

8. Roadside Assistance Limitations

Roadside assistance services are intended to provide temporary assistance. Certain vehicle conditions may require towing instead of roadside repair.

Our technicians reserve the right to determine the safest method of service.

9. Abandoned or Unauthorized Vehicles

Zee Towing & Storage LLC may tow, transport, store, or release vehicles only as authorized by applicable laws, law enforcement, property owners, or other legally authorized parties.

Vehicle owners are responsible for providing proof of ownership or lawful possession before vehicle release when required.

10. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to our systems
• Interfere with website functionality
• Upload malicious software
• Copy or reproduce website content without permission

11. Intellectual Property

All website content, including text, logos, designs, and other materials, is the property of Zee Towing & Storage LLC unless otherwise stated and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without our prior written consent.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes only.

We do not control or endorse third-party websites and are not responsible for their content, services, privacy practices, or policies.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Zee Towing & Storage LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our liability, if any, shall be limited to the amount paid by the customer for the specific service giving rise to the claim, except where prohibited by law.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

14. Force Majeure

Zee Towing & Storage LLC shall not be liable for delays or failure to perform services due to circumstances beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Government actions
• Road closures
• Labor disputes
• Equipment failures
• Public emergencies

15. Indemnification

You agree to indemnify and hold harmless Zee Towing & Storage LLC, its owners, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising from your misuse of our website or services or your violation of these Terms.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting on this page. Continued use of our website or services after updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles.

19. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Zee Towing & Storage LLC

Phone: (504) 666-9919

Email: zeetowingllc@gmail.com

Website: zeetowing.com